Terms and Conditions – D&S Clearances

Welcome to D&S Clearances. These Terms and Conditions govern all house clearance services provided by D&S Clearances (“we”, “our”, “us”). By using our services, you agree to these terms in full. Please read carefully before booking.

1. Services Provided

D&S Clearances provides professional house clearance services including removal of furniture, appliances, household items, lofts, garages, gardens, and other non-hazardous materials. We also manage recycling, donation to local charities, and responsible disposal of items.

2. Quotations and Pricing

• All quotes are based on information provided by the customer and the scope of the work required.
• Quotes include labour, transport, and disposal costs unless stated otherwise.
• Additional fees may apply for unforeseen items or hazardous materials discovered during clearance.
• Payments must be completed as agreed prior to or on completion of the service unless otherwise arranged.

3. Booking and Cancellation

• Bookings can be made via phone, email, or our online form.
• Cancellations should be made at least 24 hours in advance.
• Late cancellations or no-shows may incur a cancellation fee.

4. Customer Responsibilities

• Ensure safe and sufficient access for our team and vehicles.
• Do not include hazardous items such as asbestos, chemicals, or batteries unless agreed in advance.
• Provide accurate information about the type and volume of items to be cleared.

5. Health and Safety

All services are carried out by trained professionals following strict health and safety protocols. Customers should ensure pets and children are kept away from the work area.

6. Liability

• D&S Clearances is not liable for pre-existing damage or fragile items not disclosed in advance.
• We are not responsible for items left outside the clearance area or personal belongings not intended for removal.

7. Data Protection

All customer information is collected solely to provide house clearance services and is stored securely in accordance with GDPR regulations. Personal data will not be shared with third parties without consent, except where required by law.

8. Environmental Responsibility

Where possible, items are recycled, repurposed, or donated to local charities. D&S Clearances aims to reduce landfill waste and promote environmentally responsible disposal practices.

9. Changes to Terms

D&S Clearances reserves the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

By using D&S Clearances for house clearance, you confirm that you have read, understood, and agreed to these Terms and Conditions.