D&S Clearances - Privacy Policy
D&S Clearances - Privacy Policy
Privacy Policy for D&S Clearances
This Privacy Policy explains how D&S Clearances (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our services or interact with us. We’re committed to keeping your data safe and being transparent about how we handle it.
What Information We Collect 📝
We collect different types of information, which may include:
Contact Information: Your name, phone number, email address, and postal address. We need this to schedule services, provide quotes, and communicate with you.
Service Details: Information about the clearance you need, such as the type of junk, volume, and photos of the items. This helps us provide an accurate quote and prepare for the job.
Payment Information: When you pay for our services, your payment details (like credit card information) are collected by our third-party payment processor. We don’t store your full credit card details on our systems.
Communications: Records of our conversations, including emails, text messages, or phone calls. This helps us track your requests and provide better customer service.
Website Usage Data: We may collect non-personally identifiable information, such as your IP address, browser type, and the pages you visit on our website. This helps us improve our website and services. We may use cookies and other tracking technologies for this purpose.
How We Use Your Information ⚙️
We use the information we collect for the following purposes:
To Provide Our Services: To schedule and complete junk removal and clearance jobs, provide quotes, and manage your account.
To Communicate With You: To respond to your inquiries, send you service updates and confirmations, and provide customer support.
To Improve Our Business: We may use aggregated, non-personally identifiable data to analyze trends, improve our services, and enhance our website.
To Comply with Legal Obligations: We may need to use your information to meet legal or regulatory requirements, such as maintaining records for tax or environmental purposes.
Who We Share Your Information With 🤝
We won’t sell or rent your personal information to third parties. We may share your data with trusted third-party service providers who help us run our business, but only when necessary to perform services on our behalf. These providers are required to keep your information secure and are not allowed to use it for their own marketing.
Examples of third parties we might share data with include:
Payment Processors: To securely handle your payments.
Waste Disposal and Recycling Facilities: We may provide them with information about the waste we’re dropping off to comply with regulations.
We may also disclose your information if required by law or to protect our rights or property.
How We Protect Your Data 🔐
We take data security seriously and have implemented appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we do our best, we cannot guarantee absolute security.
Your Rights and Choices ✔️
You have certain rights regarding your personal information. You can:
Request a copy of the information we hold about you.
Ask us to correct any inaccurate or incomplete information.
Request that we delete your data, unless we’re legally required to keep it.
Object to or request that we restrict the processing of your data.
To exercise any of these rights, please contact us using the information provided below.
How Long We Keep Your Information 🗓️
We will retain your personal information for as long as needed to provide our services and for a reasonable period afterward to comply with our legal obligations.
Updates to This Policy 🔄
We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please check back regularly to stay informed.
Contact Us 📧
If you have any questions about this Privacy Policy or our data practices, please contact us at:
D&S Clearances
[Your Business Address]
[Your Business Email]
07759375790
House Clearance Truro
Our Services
Full & Partial House Clearances: We handle properties of all sizes, from a single room to an entire estate. Our service includes the removal of furniture, appliances, junk, and personal items.
Bereavement & Probate Clearances: We approach these sensitive situations with empathy and discretion. We can work with you, your family, or your solicitor to manage the clearance process respectfully.
Hoarding Clearances: Our team is trained to handle hoarding situations with patience and professionalism, ensuring the process is managed safely and with consideration for the individual.
House Clearance Truro
Why Choose D&S House Clearances?
Professional & Compassionate: We understand that house clearances are often linked to emotional life events. Our team is professional, discreet, and always respectful of your circumstances and property.
Fully Insured & Licensed: We are fully insured and a registered waste carrier, providing you with peace of mind that we operate to the highest legal and ethical standards.
Environmentally Conscious: We are committed to a “reduce, reuse, recycle” philosophy. We actively sort items for donation to local charities and ensure that as little as possible ends up in a landfill.
Free, No-Obligation Quotes: We offer free, clear, and competitive quotes after a quick consultation. There are no hidden fees.
Reliable & Efficient: We pride ourselves on punctuality and getting the job done right the first time. Our team works quickly and tidily, leaving the property clean and ready for its next purpose.
